Senecaeducation privacy and cookie policy

Effective date: March 15, 2024

We welcome you to the Senecaeducation Privacy Policy

Is this Privacy Policy for you?

If you participate in Senecaeducation experiences , this Privacy Policy is for you, regardless of your age or place of residence. It is also for parents or guardians of users under 18 years of age. This privacy policy covers the Senecaeducation Services .

What does this Privacy Policy consist of?

This policy describes the rights you have regarding your personal information. Explain that you can control what happens to information that can identify you, such as your name, where you live, and your email address. In this Privacy Policy, we will also tell you when and how we use your personal information, including how we collect, record, organize, store and share it.
Depending on where you live, you may have different rights or options to manage your Personal Information, which this Policy will describe later. In the event of a conflict between the information in Sections 1-5 of this Policy and the location-specific information in Section 8, the information in Section 8 will prevail.

Where does this Privacy Policy apply?

If you are using Senecaeducation , you are in the right place. This is where you can learn how to keep your information safe. Using Senecaeducation includes using:

websites with a Senecaeducation.co address
our mobile, virtual reality and console applications
Other functions of Senecaeducation described in this policy

Senecaeducation ‘s Privacy Policy no longer applies. We are not responsible for what you see on other websites or apps, or their privacy policies, even if you have linked to them from our website or app. When you go to another site or app, we may show you a message letting you know that you are leaving Senecaeducation .

To ask us your questions or send us requests regarding your personal information, our contact details are set out below .

You can contact Senecaeducation electronically by submitting a question through our Customer Service Form .

Dubai:
Seneca Digital Marketing LTD.
16 Great Queen Street
Covent Garden, London , WC2B 5AH, United Kingdom

Or by email contact our Data Protection Director by sending an email to privacy@Senecaeducation.co

Before moving on to the rest of the Privacy Policy, when you see certain terms in this Policy, some of them have specific meanings.

“Minors” or “Minor” means any user under 18 years of age.
“Minor” or “Minor User” means a user of the Services who has not reached the legal age of majority in his or her jurisdiction or state of residence.
“Personal information”: any information relating to a natural person who can be identified, directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data or an online identifier
“Platform” refers to our Senecaeducation platform , the virtual universe par excellence where imagination reigns.
“Privacy Policy” or “Policy” refers to this Senecaeducation Privacy Policy
“Processing” means any operation performed on Personal Information, such as collecting, recording, organizing, structuring, storing, adapting or making any disclosure or other use.
“Service” refers to any service or application offered by Senecaeducation , such as allowing users to connect with others and use content created by senecaeducation or some of its partners. Includes the websites of the Senecaeducation.co domain, our Senecaeducation mobile applications and our other websites, products, software, applications, content, data sources and other services on which an authorized link to this Policy is published

Any other capitalized terms not defined in this Policy are defined and have the meaning set forth in the Senecaeducation dictionary . In the event of a material or perceived conflict between the English version of this Policy and translations into other languages, the English version will prevail.

Are you under 18 years old or responsible for a minor under 18 years old?

If you are under 18 years of age, your access to certain features will be restricted to protect your Personal Information. Senecaeducation is especially committed to protecting the privacy of children. This part of the privacy policy is for you only.

First, get authorization

If you are under 18, please obtain permission from your parent or guardian to use Senecaeducation . You must not use our Services without their approval.

Set limits

Senecaeducation ‘s communication settings allow you to control who can interact with you, for example by requesting interactions with agents or not allowing any interactions.

Parents and guardians: We recommend that you supervise your children whenever they interact on Senecaeducation .

Age-appropriate privacy settings

If you are under 18, we will automatically configure your account to have high privacy settings. In this privacy mode, some features, such as social media plugins and certain alerts and advertising, are disabled. When you turn 18, you can activate additional features that are appropriate for users 18 and older.

Information we collect if you are under 18 years of age

If you are under 18 years of age and create an account, we ask you for certain information (which is non-personal information, as defined by COPPA ) so that you can use Senecaeducation .

We will collect:

your username (required). We need this to create your account and run the Senecaeducation Service . We do not use your username to identify you outside of Senecaeducation .
your password (required). We need this to log into your account and run the Senecaeducation Service
your date of birth (required). We’ll use your birthday to make sure your account has the correct default settings for you
your gender (optional). We will use this information to personalize your experience.

For added account security and parental controls, you have the option to provide the email address of a parent or guardian in Account Settings or when signing out. Minors are encouraged to provide a parent’s email address, but are not required to do so to create an account. Parent email addresses (which is the only personal information as defined by COPPA that we collect from children’s accounts) are collected for the security and integrity of your account and the Senecaeducation platform . We may use your parent’s email address to communicate with them, such as asking them to review your account.

We do not want any more personal information

If you are under 18, we will only ask you to provide us with the information we need to set up your account or protect it. If you provide us with more of your personal information,

we will delete any additional personal information we have collected about you (unless we are required by law to retain it),
delete your account, or
activate age-appropriate protections on your account

When users post something to our public and comment areas (for example, chat, forums, group walls, or personal posts), we filter and delete it:

Personal information, such as addresses, emails, and phone numbers
phishing attempts (this is when someone tries to trick you into giving out personal information)
offensive words, suggestive or adult content

To provide the above filtering, we use human and automated checks to the best of our ability based on available technology; but, like all filtering technology, these systems are not 100% effective.

Ask us if you want to make privacy changes

You may request that Senecaeducation make changes to your child’s account or allow you to review, delete, or prevent the further collection or use of your or your child’s Personal Information. To make a request, please fill out our Customer Service Form .

When we collect your information

Senecaeducation account

Your first step in joining a Senecaeducation experience is to set up a Senecaeducation account . We will ask you to create a unique username and word so you can log into your account and access features on Senecaeducation . We also ask for your birthday and gender (which is optional) so we can personalize your experience at Senecaeducation . Eligible users 18 years of age or older can set their account display name to contain certain personal information.

Three key rules for registering:

Do not use your name or other personal information in your username.
Don’t choose a password that is easy to guess.
You can share your password with your parent or guardian, but do not share it with others.

We do not use your username to identify you outside of your activity on Senecaeducation .

Why we ask you for an email address:

Once you have an account, you must add your email address (or your parent’s or guardian’s email address if you are under 18) in case you need to reset your password.

We must ask you for your email to verify your identity or activate additional features. The main reason we need an email address is for security, because it’s how we check to make sure accounts are authentic. You can change your email address at any time: if an email address changes, we will send a notification email to the address you used before.

Share your phone number

By giving us the phone number, we will send you a text message asking you to confirm your number before you can log in. We will use your phone number to keep your account secure and to access your account, including retrieving a lost or forgotten password or logging in via a mobile device. You authorize your wireless device service provider to use or disclose information related to your account and your wireless device, if available to Senecaeducation or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device, in order to avoid fraud.

Shopping at Senecaeducation

You can purchase virtual currency (Seneca Points ) or premium subscriptions and choose how to pay using our available payment methods. When you pay, you (or your parent or guardian if you are under 18) will need to provide billing information, including Personal Information, such as:

Name of the person responsible for purchasing virtual currency
Your billing address and email
credit card information or other payment information

Transactions are managed by our payment processors (for example, PayPal), which are subject to their terms and conditions and privacy policies. Their policies will explain what personal information they keep and use. For example, they may save and use your billing information, transaction details, and purchase history so that they can resolve any billing-related issues or queries.

You may choose to save your billing information with one of our payment processors to facilitate future purchases, in which case Senecaeducation does not store or have access to your complete saved billing information.

Senecaeducation features

We may use personal information when you use certain features of Senecaeducation . To provide access to certain features, we may use your email address and other information you provide to us, such as your verified date of birth.

Third-party features such as social media plugins (for users 18 and older)

You may use third-party features such as social media widgets, sharing buttons, and login features. These features may include social plugins from Google, Facebook, Twitter or other platforms. In these cases, the third party’s terms, conditions and privacy policies apply.

When you use these functions:

we may access or use information on your social media accounts
Information about how you use Senecaeducation may be shared and posted to your profile on those platforms.

If you use your Senecaeducation ID to log in to a non- Senecaeducation website or service and then delete your Senecaeducation account , you may lose access to that website or service.

Voice-based services (users 18 years or older)

Senecaeducation voice services , we may collect, use and store your voice recordings to:

activate voice services
Make our voice-related services more secure
training and product improvement

We will not use your voice recording with voice chat recordings from private servers of EEA and Brazilian users for training or product improvement.

Location-based services (users 18 years or older)

You may choose to use Location-Based Services if you are 18 years of age or older. If you agree, we may collect and track geolocation information so that we can offer Services that depend on us knowing where you are. We collect location at the country or region level; We do not collect precise geolocation data. Examples are check-in or personalization of content or advertising.

We collect this information by using an identifier on your device or browser so that we can recognize you each time you return. To stop us from collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile applications.

Features and charges with camera (users 18 years and older)

Senecaeducation features that require the use of your camera or upload content that contains your personal information, we will collect, process and store that content only for as long as necessary to fulfill the purpose of the feature. The video used to generate animation keyframes is processed on your device and is not shared with Senecaeducation or third parties.

Event creation (for users 18 years or older)

If you join a virtual event organized by a Senecaeducation , data such as your username, email, and Senecaeducation user ID may be shared with the organizing company . This is done to allow you to log into the experience. Your activity during an Event is subject to the third-party platform’s privacy policy as well as Senecaeducation ‘s Community Guidelines .

Interact with our experiences

To improve your experience and ensure security, we collect information about how you interact with the Services and connect this information to your account. For example, we can:

collect information from the app to detect violations of our Terms and improve our ability to detect such violations.
collect information about the interaction to give you similar recommendations.
share information, such as your username and transaction details, with the creator of UGC or subsequent owners, if you acquire a limited item if you buy, share, exchange or otherwise participate in a transaction that involves UGC,
collect information from your device through cookies: see “Cookies and similar technologies”.

Subscribe to other features (users 18 years or older)

When you subscribe to other features or activities that are available to users aged 18 years or older, we will set out what information is collected and how we intend to use it.

Competitions, promotions and research

Participate in competitions or promotions

If you participate in competitions or promotions, such as contests, raffles, giveaways or sweepstakes, those activities may require contact information, such as your name, email or phone number, to be eligible for discounts or prizes. If you receive a gift card provided by a third-party provider, certain contact information may be shared with the provider and used in accordance with this Policy and the terms listed on the provider’s website. In some places around the world, we are required by law to publicly share information about winners.

Participate in research

If you choose to participate in research or surveys, these surveys may collect information about your likes and dislikes, interests and experience habits, hobbies and general interests, and other information or lifestyle preferences. In these surveys you may ask for personal information.

Advertising

To market the Senecaeducation Service to new and existing users, we use personal information, such as:

IP addresses
information about users’ browsers or operating systems, including language settings and general location information
usernames or user IDs

We do not collect or use Personal Information from users under 13 years of age for marketing purposes.

Other purposes for collecting your information

We also use personal information for these general purposes, as permitted by law, in addition to the purposes listed above:

To allow you to manage your account and our services

Senecaeducation account or update your settings
To communicate with you about our Services

To make things better for you

To operate, maintain, personalize and improve our Service
To research relevant technologies
To provide technical support or customer service

To protect you by keeping our platform safe and reliable

To detect security problems, protect yourself against malicious, deceptive, or illegal activity and sue anyone responsible for that activity
To find and correct defects or errors
To give you access to features or limit your access to Senecaeducation , as applicable
To protect our integrity, the safety or that of our users

To comply with the law and our policies

To audit interactions and transactions and carry out any other compliance tasks
To comply with the law and our own Terms of Use, or any other restrictions we have imposed on your use of the Service

You are not required to provide Personal Information to Senecaeducation when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.

Cookies and similar technologies

Information collected through cookies

Like most websites, we use cookies and other standard Internet technologies to help us improve our services.

cookies

A cookie is a text file that is placed on your computer or device when you visit a website. Allow the website to remember what you do and any settings you choose (for example, login information, language, font size). Cookies make your experience more convenient: for example, if the cookie remembers your login details, you won’t have to enter them again each time you visit the site. Some cookies last longer than others:

Session cookies are deleted every time you close the browser
Persistent cookies remain on the device for a defined period of time.

A cookie set by the owner of the web server you are visiting is called a first-party cookie, and cookies set by the owners of other domains are called third-party cookies.

Pixel tags/web beacon

A pixel tag or web beacon is a piece of code that tells its owner what you do on a web page. Pixel tags provide information such as the web pages you visited or the ads you clicked on.

How we use cookies

We use technology, such as cookies, to recognize you and personalize your experience. We and any third parties may use these technologies whenever you visit our sites or use our Services.

We collect information about the devices and software you use, for example:

the type of browser or device
the website or source that linked or referred you to our services
your IP address, device ID or other identifier that identifies your computer or mobile device: this cookie is not deleted when you close your browser
the operating system of your computer or device

These technologies allow us to:

record and maintain your preferences, account settings, and certain login information (for your convenience, such as to avoid having to choose settings each time you visit, and for security)
collect information about how you use the Services, such as how you downloaded our app or where you downloaded it from
collect information about how the software is used on your mobile device
collect information about the features you use and how well our services work
identify any suspicious activity so that we can try to protect users from payment fraud and other inappropriate activities
collect demographic information (e.g. age, location, etc.)
perform similar functions.

We use cookies or similar technologies only for the purposes provided in this privacy policy.

Your cookie rights in the EEA

When you visit our website with an EEA IP address, a cookie banner will be displayed for you to give your consent. You can manage your choice by clicking “Manage cookie preferences” in the cookie banner. We will save your preferences in the form of a cookie. This cookie has a limited effective period of one year. For more information, see Section 8 below.

Third Party Advertising Companies

We partner with third-party advertising companies, such as ad server companies and ad networks. If you interact with content or reach Senecaeducation through a link in an advertisement, we or our service providers may provide these third-party advertising companies with identifiers for your device, such as an IP address or device ID. We collect this information to help us better promote and market our Services.

Your cookie options

For Senecaeducation.co, click the link in the footer to access your cookie options. For all other sites, clear cookies and refresh your browser so that the cookie banner appears and you can access your settings.

Most mobile and web browsers automatically accept cookies, but you can change your browser settings so that cookies are not accepted or you are warned before a cookie is set.

Use information from browser companies to learn more about how they manage cookies:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB ,
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies- in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 ,
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer ,
Safari ( Desktop ): https://support.apple.com/kb/PH5042?locale=en_US ,
Safari ( Mobile ): https://support.apple.com/en-us/HT201265 ,
Android Browser : https:// support.google.com/nexus/answer/54068 ,
Opera: https://www.opera.com/help .
You can also learn more about cookies by visiting https://www.allaboutcookies.org/ , which also tells you how to block or delete cookies already on your device.

By blocking or deleting the cookies used, you may limit your experience of the Service. You may not be able to log in or experience Senecaeducation .

To prevent companies from tracking you on their websites

You can ask us or a third party to disable advertising-related tracking on our websites. To disable this tracking, we or the third party may need to set an opt-out cookie on your browser. You may need to change your browser settings to accept cookies if you want to disable advertising-related tracking completely.

On our corporate websites or in job applications

If you contact us about job opportunities, we may ask for your name, email address and employment details. Or you can send us a CV or a job application with this information. We have the right to use this information to send you corporate-related information or respond to your employment application. If you participate in Senecaeducation in an immersive space for potential employees, such as the Senecaeducation Career Center , that space may be recorded for the purpose of providing the experience.

Our corporate websites provide general company information to any user who visits them: they use the domain names, corp.Senecaeducation.co and its subdomains. On these sites, we give information about the corporate side of Senecaeducation , press information, career information and other general public information. Our corporate websites do not offer any experience.

When we share your information

We do not sell personal information

Senecaeducation does not sell your personal information. However, we may share your information for a valid business purpose, as described below.

We may share personal information when necessary

When other companies need personal information to provide a service on our behalf

We may share your information, including personal information, with other companies (known as third-party agents, contractors or service providers). We hire these companies that provide services for us. These companies are only permitted to use the information we share to complete relevant tasks. They are not permitted to use the information we share for any other purpose, including the sale of personal information. We make sure that all companies with which we share information are able to properly care for the information. Personal Information collected through the SMS program will not be shared, sold or rented to third parties.

Below are examples of the services we might rely on other companies to provide us, and examples of the companies with which we are likely to share information.

Account integrity and security services (for example, Veriff , Persona and Arkose Labs );
Additional information for California residents (effective January 1, 2020)
User acquisition services (e.g. AppsFlyer );
community filtering and moderation services (e.g. CommunitySift );
customer support services (for example, Zendesk );
surveys and promotions (e.g. Reach3);
Social media login services (e.g. SAP Customer Data Cloud);
Billing and payment services (e.g. Kount , Worldpay , PayPal, Incomm , Blackhawk , Google, Apple, Amazon, Windows Store, consoles, Xsolla )
Hosting and content delivery network services (e.g. AWS, Equinix , CenturyLink , YouTube, Vimeo).

For legal reasons or to help prevent a crime

We may share your personal information, as permitted or required by law, if:

is necessary to comply with a judicial proceeding, court order or other legal process served on Senecaeducation

law enforcement agencies, regulators or other public agencies (including schools or children’s services) request that we share it
We believe that disclosing the information can prevent a crime
a law requires us to share it

To help ensure safety

We may share your personal information if we believe that sharing it:

would help a public safety investigation
would protect the safety of a child using Senecaeducation
would help protect the security or integrity of our Services.

If we need to protect ourselves against legal liability

We may share your information if we believe that disclosing the information will allow us to take precautions to avoid legal liability (liability) or to protect our rights.

If there is a transfer of rights in our business, for example if we sell our business

We may provide the rights to access your information, including personal information:

as part of a merger, acquisition, divestiture or similar transaction
if the information is provided as a business resource in an insolvency, bankruptcy or receivership
Where required by law, we will notify you and ask you to consent to such sharing.

We may share information that does not identify you

In some circumstances, we share data that does not identify you, for example:

To meet reporting requirements
For any commercial or marketing purpose
To help us and others understand how, when and why users visit our sites and use Senecaeducation .

We may share non-identifying data about all users, regardless of age.

We are not responsible if you share your own personal information

If you are over 13 years of age, you may share your Personal Information through chat, forums, messages, or similar sharing on our Service. Remember that anyone who uses these features will be able to see everything you share this way. We are not responsible for how your personal information is used if you shared it yourself.

Do Not Track (DNT) Signals

Our Services do not respond to Do Not Track (DNT) signals. We do not track our users over time and across other websites to provide targeted advertising.

You can update or delete your personal information

If you would like to view, correct or delete your Personal Information, or if you would like us to make another request about your Personal Information, please complete the information in your profile within the app.

If your personal information changes, or if you no longer wish to use our service, you can correct, update, change or close your account in your account settings or by contacting Senecaeducation through the form above. We will respond to your request within a reasonable period of time.
See Section 8 for additional rights available to residents of some states in the United States, the United Kingdom, Switzerland, the European Economic Area, and Brazil.

Take care of your information

Security measures

We have security measures that are intended to protect any Personal Information or other sensitive information under our control from loss, misuse or alteration. Although we cannot guarantee that loss, misuse or alteration of information will never occur, we use reasonable efforts to prevent it.

Sending or storing information on the Internet is not 100% secure, so we cannot guarantee the security of any information you share with us. To the fullest extent permitted by applicable law, we assume no liability for any unintentional disclosure.

We will tell you if your privacy is at risk

We may send you emails or other messages about security, privacy, and account administration. If we become aware of an incident that may qualify as a data breach under the law, we will notify you in accordance with the law.

How long do we keep your information

We may keep your personal information for specific purposes for as long as we need it to fulfill those purposes, sometimes even if you have stopped using the Senecaeducation Services . When we no longer need your Personal Information, we will de-identify or delete it. These are the reasons we may need to keep your information:

To solve problems

We maintain billing information and transaction histories so that we can resolve billing disputes or inquiries.
We maintain user account history to resolve any customer service issues and to provide, improve and develop our service.

To make our services more secure

We may keep the information if it will help us make our Service more reliable and secure, such as to stop bad actors trying to misuse Senecaeducation .

For legal reasons

We may maintain information for legal reasons, such as establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, exercising our rights, or complying with legal obligations.

Allow other users to keep your information

Publicly shared content and virtual items may be maintained by other users on our platform (for example, if you create a virtual shirt and then sell it to another user, the virtual shirt will remain on the platform because the other user now owns it).

Where we store your information

Senecaeducation is based in the United States. We send the information we collect about you to our secure servers in the United States. where we store it and use it. This storage is necessary for us to process the information.

We may also transfer the information we collect about you to our other offices and to the third parties listed in Section 4 of this privacy policy; these may be located outside your region. Our agents or contractors may also use your information. The data protection laws of the United States. or other countries may not be equivalent to those in which you live.

Wherever we transfer your Personal Information, we will take reasonable steps to ensure that your privacy rights continue to be protected. If required by applicable law, we rely on a valid international data transfer mechanism to enable cross-border data transfers.

Changes and updates to the Privacy Policy

We update this Privacy Policy from time to time, so you should review this page periodically. We always post the last version date at the bottom of this page.
If we make any material changes, we will let you know by email (if we have your email address or that of a parent or legal guardian) or by displaying a prominent notice on this website or in the app before the change. go into effect. If required by law, we will obtain consent from you or your parent or legal guardian if any of these changes involve new material uses of your Personal Information not previously disclosed in this Privacy Policy.

Additional information based on where you live

If you are a California resident

Your rights as a data subject

Under California law, you may have the following rights:

Access to/Portability of personal information. You can request that we send you a copy of the categories of personal data and specific examples of your personal data that we have collected, used, disclosed, sold or shared in the last 12 months, in accordance with legal requirements. Additionally, you may have the right in some cases to receive or have your electronic personal information in a portable format or transferred to a third party. Additionally, you have the right, in certain cases, to receive or have electronic personal data in a portable format or to have it transferred to a third party.
Correction. You may request correction of your Personal Information when it is inaccurate or incomplete. In some cases, we may provide self-service tools that allow you to update your Personal Information or we may direct you to the controller of your Personal Information who can make the correction.
Elimination. You can request the deletion of your personal data that we have collected or that we retain, always with the exceptions provided by law.
Restriction or objection to processing. You have the right to restrict or object to the processing of your personal data, and to ask us not to sell or share your personal information with third parties, if applicable, provided that such a request is permitted by law. For that reason, we do not currently provide a mechanism for California residents to opt-out of the sale or sharing of Personal Information. Please note that for California residents, we do not currently sell or share personal information as those terms are defined in the California Consumer Privacy Act and the California Privacy Rights Act. We have no actual knowledge of the sale or exchange of personal information of minors under 16 years of age.
Nondiscrimination. You have the right not to receive discriminatory treatment for the exercise of your privacy rights. We do not discriminate against California residents exercising their privacy rights.

Some of these rights may be exercised by updating your account on the Services. You may also contact us through the means set out above in Section 1. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request so that we can ensure that you are the owner of the account making the request.

You can find our California resident consumer application metrics for the prior year here .

For additional information related to your rights under California law, including information related to California retention periods, how you can exercise your rights, etc.

States of the United StatesState consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

CaliforniaAdditional information for California residents can be found in the “ If you are a California resident ” section of this Privacy Policy above. Please also visit our CPRA Privacy Policy.

Colorado, Connecticut, and VirginiaState laws grant residents of Colorado, Connecticut, and Virginia certain rights, including the rights to:

Confirm whether we process your personal information.
Access, correct and delete certain personal information.
Receive copies of your data in a portable format.
Opt out of the processing of personal information for targeted advertising, sales of your data and profiles to promote decisions that produce legal or similar significant effects.

To exercise any of these rights, fill out the Customer Service form. To appeal a consumer rights decision, please contact us at privacy@Senecaeducation.com .

Please note that we may maintain and use anonymized data, as defined by applicable law, without attempting to reassign identity to this data.

If you live in the European Economic Area (EEA), the United Kingdom (UK) or Switzerland

data processingIn the course of visiting our websites and applications, and/or using our services and products, we may process the following Personal Information subject to the legal bases mentioned below:

Senecaeducation account

Username and password to create your account. The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . b (“execution of a contract”).
Email addresses and other information you provided to us for additional verification or to activate certain features. The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . b (“performance of a contract”) and f (“legitimate interest”) of the GDPR. Senecaeducation has a legitimate interest in providing a safe platform, especially to protect minors.
If you choose to provide a phone number, we will use it for the purpose of keeping your account secure and accessible, allowing you to log in via a mobile device and recover a lost or forgotten password. You authorize your wireless device service provider to use or disclose information related to your account and your wireless device, if available to Senecaeducation or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device, in order to avoid fraud. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b GDPR (“performance of a contract”) and f (“legitimate interest”) GDPR. We have a legitimate interest in allowing you to use our Services through your mobile device, ensuring security and preventing fraud. Additionally, and with your consent, we may use your phone number and access your contact list to find friends who use Senecaeducation . The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . a of the GDPR (“consent”).

Shopping at Senecaeducation

Billing and payment information, when you participate in the Developer Exchange or purchase virtual currency or premium subscriptions, including your name, billing address, credit card or other payment information and billing data. You may choose to store information, such as your credit card number, through a third-party payment provider; In such cases, the information is not stored by Senecaeducation ; is stored with the external partner. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b GDPR (“performance of a contract”). We may also retain transaction details and purchase and payment history. The legal basis for processing this personal information is our legitimate interest in being able to resolve disputes and subsequent billing queries, Article 6 sec. 1 let . f GDPR (“legitimate interest”).

Publish content

Comments or messages that you post or transmit on Senecaeducation through public chats, forums, group walls, personal posts, etc. We process this information to monitor, filter and moderate this information so that we can eliminate vulgar language, personal information and other inappropriate conversations. Additionally, we may use comments and pre-filtered messages for other purposes, such as training and improving our technological filtering. The legal basis for this processing activity is Senecaeducation ‘s legitimate interest in being able to defend itself against possible liability claims that may arise from illegal comments posted by you, Article 6 sec. 1 apt. 1 let . f GDPR (“legitimate interest”). Please note that any personal information submitted by you on forums and similar means offered by us is available to anyone who has access to this forum, including other users. Personal data posted by you can be read, collected or used by other users of these forums, and even used to send unsolicited messages.

Ask questions or get technical support

Information related to contacting our customer service, e.g. e.g., when you report a problem or send questions, concerns or comments. We may process your email address, your name and information related to your inquiry or question to respond to your communications, fulfill your requests or provide other customer support. This processing activity is based on your consent in accordance with Article 6 sec. 1 let . a of the GDPR or Article 6 sec. 1 let . b GDPR (“performance of a contract”), depending on the initial purpose of contacting our customer service.

Senecaeducation features

Information related to your use of or interaction with third-party plugins, e.g. e.g., social plugins from Google, Facebook or Twitter. When you use these features, certain information from your social media accounts may be accessed or shared with Senecaeducation and, likewise, certain information about your use of Senecaeducation may be posted to your profile on those platforms. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . a (“consent”). If you use your Senecaeducation credentials to log in to a third-party website or service and then delete your Senecaeducation account , you may lose access to that third-party website or service.
When you request or accept voice-based services from Senecaeducation , we may collect, process and store your voice recording to provide services and improve our voice-related services. We may use your voice recording for purposes such as training and improving our filtering technology to increase security on our platform, except that we will not engage in training or product improvement using voice chat recordings from private servers of EEA users. . The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . a (“consent”) of the GDPR. Furthermore, we have a legitimate interest on the basis of Article 6 sec. 1 adpo . 1 let . f (“ legitimate interest”) of the GDPR to provide moderation and increase the security of our voice services.
When you request or accept location-based services (users 13 years of age or older), we may collect and track geolocation information so that we can offer services that depend on us knowing where you are. Examples are check-in or personalization of content or advertising. We collect this information by using an identifier on your device or browser so that we can recognize you each time you return. To stop us from collecting your location information, you can update your device settings, stop using the service, or uninstall our mobile applications. The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . b (“execution of a contract”).
If you join our experiences on a VR platform, we will collect your physical movement information to replicate your movement in the experience. This information is only used to provide the Service and is not stored. The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . b (“execution of a contract”).
If you join a virtual event hosted by a Creator, data such as your username, email, and Senecaeducation user ID may be shared with the platform broadcasting the event . This data is used to allow you to log in to the experience. Your activity during a Creator Event is subject to the third-party platform’s privacy policy as well as Senecaeducation ‘s Community Standards . The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . b (“performance of a contract”) to join an event and f (“legitimate interest”) of the GDPR to ensure the security and integrity of our service.
Information required for additional features that require the use of your camera or uploading content that contains your Personal Information. If you decide to use these features and upload content that requires the use of your camera or upload content that contains your Personal Information, we will collect, process and store that content only for as long as necessary to fulfill the purpose of the feature. The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . b (“execution of a contract”). For more information, see Senecaeducation ‘s Facial Animation Privacy Policy .
Information required for other features or activities, which may be available to our users who are not minors. We may offer other features or activities on our Services from time to time, and you may be able to submit or upload personal information in connection with such features. The data collected for such features and their intended uses will be apparent at the time of data collection. The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . b (“execution of a contract”).
If you activate the Contact Importer feature, you consent to sharing with Senecaeducation the first and last names and phone numbers of your contacts in your mobile phone address book, whether at the time of registering for our Service or otherwise. . We do this to help you connect with your friends on our Service. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b GDPR (“performance of a contract”).
Interact with our experiences To improve your experience and ensure security, we collect information about how you interact with the Services and connect this information to your account. For example, we may collect information about a user’s game status to detect violations of our Terms and improve our ability to detect such violations; collect information from your search history to give you similar recommendations; share information, such as your username and transaction details, with the UGC creator or subsequent owners, if you purchase a limited item if you purchase, share, exchange or otherwise participate in a transaction involving UGC. The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . b (“performance of a contract”) and f (“legitimate interest”). We may use data collected from your interaction with our experiences for security purposes in accordance with Article 6 sec.1 f (“legitimate interest”).

Competitions, promotions and research

When you respond to or participate in research or voluntary surveys or studies. These surveys may collect information about your likes and dislikes, your interests and experience habits, your general hobbies and interests, and other lifestyle information or preferences. In these surveys you may ask for personal information. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b GDPR (“performance of a contract”).
Information relating to your participation in contests, competitions, lotteries, sweepstakes, prize drawings or other promotions that we may run on our Service or sponsor from time to time. We may process certain contact information (such as your name, email address or telephone number) for prize fulfillment, as well as other information or content necessary for the specific promotion. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b GDPR (“performance of a contract”).

Advertising

To market our services, among other things, through social media platforms to attract new users to our websites and to maintain or increase our user base, we may process personal information such as IP addresses, users’ browser information or the operating system, including language settings, location information, and user names or user IDs. The legal basis for the processing of this data is Senecaeducation ‘s legitimate interest in maintaining our user base, attracting new users to our websites and informing potential users about interesting events, Art. 6 sec. 1 apt. 1 let . f GDPR (“legitimate interest”).
When you choose to create an Advertising Account, we may collect additional information for your account (such as name, email, address, business information, etc.) to create an account. The bases for the processing of these personal data are Article 6 sec. 1 adpo . 1 let . b (“execution of a contract”). We may also retain transaction details and purchase and payment history. The legal basis for the processing of this personal data is our legitimate interest in being able to resolve disputes and subsequent billing queries, Article 6 sec. 1 adpo . 1 let . f GDPR (“legitimate interest”).

If you are a developer or creator

Senecaeducation Developer Exchange Program , such as an IRS Form W-9 (for Americans) or a Form W-8 (for non-U.S. taxpayers). U.S. taxpayers) or Form W-8 (for non-U.S. taxpayers). The legal basis for this processing is Article 6 sec. 1 adpo . 1 let . f of the GDPR (“legitimate interest”), in relation to US legal requirements requirements of US law. It is our legitimate interest to comply with legal requirements, especially with regard to anti- money laundering laws of the United States anti-money laundering .

Other purposes for collecting your information

Login information, which may include your IP address, device type, username, password, date and time of your visit, information about your browser version, information about your operating system, including language settings, MAC addresses and user ID. We will process this information to provide you with our Service. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b (“execution of a contract”) and let . f (“legitimate interest”) of the GDPR. It is our legitimate interest to ensure the stability and security of the websites.
information such as your name, username, login and password details, regional location information, user-generated content, contact details that you choose to provide to us, and other personal information used to participate in the Service we offer . We process this information to offer you our Services. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b GDPR (“performance of a contract”).

Cookies and similar technologies

We use cookies. Some of these cookies are necessary for the basic functioning of the website and therefore cannot be disabled. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b of the GDPR (“performance of a contract”) and Art. 1 par. 1 let . f GDPR (“legitimate interest”) because we have a legitimate interest in ensuring the stability and security of the Services. We will use optional cookies only if you have given your prior consent to such use. When you visit our website with an EEA IP address, a cookie banner will be displayed for you to give your consent. You can manage your choice by clicking “Manage cookie preferences” in the cookie banner. We will save your preferences in the form of a cookie. This cookie has a limited effective period of one year. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . a of the GDPR (“consent”). Additionally, you can manage cookies by modifying your browser settings. For more information about cookies and similar technologies, see Section 3 above.

On our corporate websites or in job applications

Information relating to a job application made by you , such as your name, email address, employment details, CV or other details of your employment history that you submit to us. We will process this information to process and respond to your employment application. If you participate in Senecaeducation in an immersive space for potential employees, such as the Senecaeducation Career Center , that space may be recorded for the purpose of providing the experience. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b GDPR (“necessary to establish an employment contract with us”).

Make automated decisions . Please note that we do not use your personal information to make automated decisions that produce legal effects that concern you or that significantly affect you in a similar way.

Children’s Personal Information and Parental Consent

Please note that when users under 13 years of age register for the Service, their account is automatically set to “Privacy Protection Mode.” This means that these users will not have access to certain features such as social media plugins, some forms of third-party advertising, and certain types of notification alerts.

When a minor creates an account on Senecaeducation , we may process the username, password, date of birth and gender (optional). Aside from account creation, users can optionally provide an email address for a parent. We process this information to provide the user with access to the Service and to communicate with parents about the child’s account (if a parent email has been provided). For example, we may use the parent’s email to send an email notification about the child’s account and an invitation for the parent to review the account and update the settings. We may use the date of birth that the minor provides when registering for the Service to determine which features of Senecaeducation the minor should have access to and to determine when the minor will turn 13 years old and may be granted broader access to the features of Senecaeducation. our service. This processing activity is based on Article 6 sec. 1 apt. 1 let . b GDPR (“performance of a contract”). Generally, we will not use or share account information (including personal information) from a minor’s account except for the permitted purposes set forth in this Privacy Policy and, if required by law, only with prior consent. verifiable from a parent or legal guardian (Article 6 sec. 1 adpo . 1 let . a and Article 8 sec. 1 of the GDPR).

Share data

Senecaeducation may share user information, including personal information such as billing information or user names, with our agents, contractors or third-party service providers who have been hired to perform services on Senecaeducation ‘s behalf .

These providers may operate or support certain features of the Service. Below is an illustrative list of functions for which we may use third-party service providers and the names of the providers we may use to perform these functions:

Account integrity and security (e.g. Veriff , Persona and Arkose Labs );
Additional information for California residents (effective January 1, 2020)
user acquisition services (e.g. AppsFlyer );
community filtering and moderation services (e.g. CommunitySift );
customer support services (for example, Zendesk );
surveys and promotions (e.g. Reach3);
social media login (e.g. SAP Customer Data Cloud);
billing services and payment gateway providers (e.g., Kount , Worldpay , PayPal, Incomm , Blackhawk , Google, Apple, Amazon, Windows Store, consoles, Xsolla );
Users can purchase premium services, including monthly or annual subscriptions.

The legal basis for this data transfer and processing activity is Article 28 of the GDPR in conjunction with the data processing agreements we establish with the respective third party agents. These agents and contractors are only authorized to use the information shared with them for the specific tasks for which they have been hired and in compliance with this Privacy Policy, but for no other purpose. Senecaeducation takes steps to ensure that all service providers with access to Personal Information are able to protect the information we share with them.

The creators of the experiences you use or the content you interact with will have access to your username, display name, user ID, game metrics, UGC transaction details, and your regional location (which we base on your address IP). We do not share your IP address with the creators. We provide creators with the regional location of players to determine their player base and ensure their experiences comply with the legal requirements of the country you live in. The legal basis for this processing activity is Article 6 sec. 1 apt. 1 let . b (“execution of a contract”), Article 6 sec. 1 adpo . 1 let . c (“compliance with legal obligation”) in accordance with the respective EEA or Member State legislation and let . f (“legitimate interest”) of the GDPR. It is the legitimate interest of the creators to comply with non-EEA legal obligations.

Legal Disclosures

We may disclose Personal Information about you, including the content of your communications on the Service, to comply with legal processes, including court orders and subpoenas, served on our Service. In addition, we may also disclose Personal Information about you, including the content, in response to a request from law enforcement, regulators or other public bodies (including schools or children’s services), or if such disclosure would (i) prevent the instigation of a crime, ( ii ) facilitate an investigation related to public safety or protect the safety of a minor using our Service, ( iii ) protect the security or integrity of our Service, or ( iv ) allow us to take precautions against responsibility or protect our rights. The legal basis for such disclosure is Article 6 sec. 1 adpo . 1 let . c (“compliance with legal obligation”) in accordance with the respective EEA or Member State legislation and let . f (“legitimate interest”) of the GDPR. It is our legitimate interest to comply with the legal requirements of US law. Furthermore, we have a legitimate interest in these objectives.

Storage and international transfer of your Personal Information

Senecaeducation is headquartered in the USA. The Personal Information we collect is sent to and stored on secure servers located in the United States of America. This type of storage is necessary to process information. Some of our agents and third party service providers are located outside the European Economic Area, e.g. e.g. USA. The data protection laws of the United States or other countries may not be as comprehensive or equivalent as those in your country of residence. Whenever we transfer your personal information, we will take reasonable steps to ensure that your privacy rights continue to be protected, e.g. e.g., enter into EU standard contractual clauses with third parties.

Your rights as a Data Subject

If you are a user resident in the European Economic Area, you may have the right to exercise some or all of the following rights:

Request (i) information about whether your personal data is retained and ( ii ) access to duplicates of your retained personal information, including the purposes of processing, the categories of personal information involved and the recipients of the data, as well as retention periods potentials;
Request rectification, deletion or restriction of your Personal Information, for example, because (i) it is incomplete or inaccurate, ( ii ) it is no longer necessary for the purposes for which it was collected, or ( iii ) consent was withdrawn on which it was based;
Refuse to provide and, without impact on any data processing activities that took place prior to such withdrawal, withdraw your consent to the processing of your Personal Information at any time;
Object, for reasons related to your particular situation, to the processing of your personal information, where such processing is based on our legitimate interests or those of a third party or the performance of a task carried out in the public interest. In this case, please provide us with information about your particular situation. After evaluation of the facts presented by you, we will stop processing your personal information or present to you our compelling legitimate grounds for continued processing;
Object to the use of your Personal Information for direct marketing at any time;
Request to (i) receive the personal information concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and ( ii ) transmit that data to another controller without hindrance on our part. Where technically feasible, you shall have the right to have Personal Information transmitted directly from us to another controller.
You may (i) exercise the rights mentioned above, ( ii ) raise any question or ( iii ) make any complaint regarding our data processing by contacting us using the contact details set out above in Sec. 1.

In addition, you can take legal action in relation to any possible violation of your rights regarding the processing of your personal information, as well as lodge complaints with the relevant data protection regulators.

If you live in Brazil

Categories of personal information and purposes of data processing

In the course of your visit to our websites and applications or your use of our services and products, we may process the following personal information:

Senecaeducation account

Username and password to create your account.
Email addresses and other information you provided to us for additional verification or to activate certain features. Senecaeducation has a legitimate interest in providing a safe platform, especially to protect minors.
If you choose to provide a phone number, we will use it for the purpose of keeping your account secure and accessible, allowing you to log in via a mobile device and recover a lost or forgotten password. You authorize your wireless device service provider to use or disclose information related to your account and your wireless device, if available to Senecaeducation or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device, in order to avoid fraud. We have a legitimate interest in allowing you to use our Services through your mobile device, ensuring security and preventing fraud. Additionally, and with your consent, we may use your phone number and access your contact list to find friends who use Senecaeducation .

Shopping at Senecaeducation

Billing and payment information, when you participate in the Developer Exchange or purchase virtual currency or premium subscriptions, including your name, billing address, credit card or other payment information and billing data. You may choose to store information, such as your credit card number, through a third-party payment provider; In such cases, the information is not stored by Senecaeducation ; is stored with the external partner. We may also retain transaction details and purchase and payment history.

Publish content

Comments or messages that you post or transmit on Senecaeducation through public chats, forums, group walls, personal posts, etc. We process this information to monitor, filter and moderate this information so that we can eliminate vulgar language, personal information and other inappropriate conversations. Additionally, we may use comments and pre-filtered messages for other purposes, such as training and improving our technological filtering. Please note that any personal information submitted by you on forums and similar means offered by us is available to anyone who has access to this forum, including other users. Personal data posted by you can be read, collected or used by other users of these forums, and even used to send unsolicited messages.

Ask questions or get technical support

Information related to contacting our customer service, e.g. e.g., when you report a problem or send questions, concerns or comments. We may process your email address, your name and information related to your inquiry or question to respond to your communications, fulfill your requests or provide other customer support.

Senecaeducation features

Information related to your use of or interaction with third-party plugins, e.g. e.g., social plugins from Google, Facebook or Twitter. When you use these features, certain information from your social media accounts may be accessed or shared with Senecaeducation and, likewise, certain information about your use of Senecaeducation may be posted to your profile on those platforms. If you use your Senecaeducation credentials to log in to a third-party website or service and then delete your Senecaeducation account , you may lose access to that third-party website or service.
When you request or accept voice-based services from Senecaeducation , we may collect, process and store your voice recording to provide services and to increase the security of our voice-related services. We may use your voice recordings for purposes such as training and improving filtering technology to increase security on our platform or to improve our voice-related services. However, we do not participate in training or improving our products through voice chat recordings from private servers of Brazilian users. Furthermore, we have a legitimate interest in increasing the security of our voice-related services.
When you request or accept location-based services (users 13 years of age or older), we may collect and track geolocation information so that we can offer services that depend on us knowing where you are. Examples are check-in or personalization of content or advertising. We collect this information by using an identifier on your device or browser so that we can recognize you each time you return. To stop us from collecting your location information, you can update your device settings, stop using the service, or uninstall our mobile applications.
If you join our experiences on a VR platform, we will collect your physical movement information to replicate your movement in the experience. This information is only used to provide the Service and is not stored.
If you join a virtual event hosted by a Creator, data such as your username, email, and Senecaeducation user ID may be shared with the platform broadcasting the event . This data is used to allow you to log in to the experience. Your activity during a Creator Event is subject to the third-party platform’s privacy policy as well as Senecaeducation ‘s Community Standards .
Information required for additional features that require the use of your camera or uploading content that contains your Personal Information. If you decide to use these features and upload content, we will collect, process and store that content only for as long as necessary to fulfill the purpose of the feature. For more information, see Senecaeducation ‘s Facial Animation Privacy Policy .
Information required for other features or activities, which may be available to our users who are not minors. We may offer other features or activities on our Services from time to time, and you may be able to submit or upload personal information in connection with such features. The data collected for such features and their intended uses will be apparent at the time of data collection.
If you activate the Contact Importer feature, you consent to sharing with Senecaeducation the first and last names and phone numbers of your contacts in your mobile phone address book, whether at the time of registering for our Service or otherwise. . We do this to help you connect with your friends on our Service.
Interact with our experiences To improve your experience and ensure security, we collect information about how you interact with the Services and connect this information to your account. For example, we may collect information about a user’s game status to detect violations of our Terms and improve our ability to detect such violations; collect information from your search history to give you similar recommendations; share information, such as your username and transaction details, with the UGC creator or subsequent owners, if you purchase a limited item if you purchase, share, exchange or otherwise participate in a transaction involving UGC.

Competitions, promotions and research

When you respond to or participate in research or voluntary surveys or studies. These surveys may collect information about your likes and dislikes, your interests and experience habits, your general hobbies and interests, and other lifestyle information or preferences. In these surveys you may ask for personal information.
Information relating to your participation in contests, competitions, lotteries, sweepstakes, prize drawings or other promotions that we may run on our Service or sponsor from time to time. We may process certain contact information (such as your name, email address or telephone number) for prize fulfillment, as well as other information or content necessary for the specific promotion.

Advertising

To market our services, among other things, through social media platforms to attract new users to our websites and to maintain or increase our user base, we may process personal information such as IP addresses, users’ browser information or the operating system, including language settings, location information, and user names or user IDs.
When you choose to create an Advertising Account, we may collect additional information for your account (such as name, email, address, business information, etc.) to create an account. We may also retain transaction details and purchase and payment history.

If you are a developer or creator

Senecaeducation Developer Exchange Program , such as an IRS Form W-9 (for Americans) or a Form W-8 (for non-U.S. taxpayers). U.S. taxpayers) or Form W-8 (for non-U.S. taxpayers). It is our legitimate interest to comply with legal requirements, especially with respect to US anti-money laundering laws .

Other purposes for collecting your information

Login information, which may include your IP address, device type, username, password, date and time of your visit, information about your browser version, information about your operating system, including language settings, MAC addresses and user ID. We will process this information to provide you with our Service. It is our legitimate interest to ensure the stability and security of the websites.
information such as your name, username, login and password details, regional location information, user-generated content, contact details that you choose to provide to us, and other personal information used to participate in the Service we offer . We process this information to offer you our Services.

Cookies and similar technologies

We use cookies. Some of these cookies are necessary for the basic functioning of the website and therefore cannot be disabled. We will use optional cookies only if you have given your prior consent to such use. You can manage your choice by clicking “Manage cookie preferences” in the cookie banner. We will save your preferences in the form of a cookie. This cookie has a limited effective period of one year. Additionally, you can manage cookies by modifying your browser settings. For more information about cookies and similar technologies, see Section 3 above.

On our corporate websites or in job applications

Information relating to a job application made by you , such as your name, email address, employment details, CV or other details of your employment history that you submit to us. If you participate in Senecaeducation in an immersive space for potential employees, such as the Senecaeducation Career Center , that space may be recorded for the purpose of providing the experience. We will process this information to process and respond to your employment application.

Automated decision making

Please note that we do not use your personal information for automated decision-making that generates legal effects that apply to you or that similarly significantly affect you.

Children’s Personal Information and Parental Consent

When a minor creates an account on Senecaeducation , we may process the username, password, date of birth and gender (optional). Aside from account creation, Users may optionally provide the User with access to the Service and to communicate with a parent regarding the child’s account (if an email address for a parent was provided). For example, we may use the parent’s email to send an email notification about the child’s account and an invitation for the parent to review the child’s account and update settings. We may use the date of birth that the minor provides when registering for the Service to determine which features of Senecaeducation the minor should have access to and to determine when the minor will turn 13 years old and may be granted broader access to the features of Senecaeducation. our service.

Generally, we will not use or share account information (including personal information) from a minor’s account except for the permitted purposes set forth in this Privacy Policy and, where applicable, only with prior verifiable consent from a parent. or legal guardian.

Share data

Account integrity and security (e.g. Veriff , Persona and Arkose Labs );
Additional information for California residents (effective January 1, 2020)
user acquisition services (e.g. AppsFlyer );
community filtering and moderation services (e.g. CommunitySift );
customer support services (for example, Zendesk );
surveys and promotions (e.g. Reach3);
social media login (e.g. SAP Customer Data Cloud);
billing services and payment gateway providers (e.g., Kount , Worldpay , PayPal, Incomm , Blackhawk , Google, Apple, Amazon, Windows Store, consoles, Xsolla );
Users can purchase premium services, including monthly or annual subscriptions.

These agents and contractors are only authorized to use the information shared with them for the specific tasks for which they have been hired and in compliance with this Privacy Policy, but for no other purpose. Senecaeducation takes steps to ensure that all service providers with access to Personal Information are able to protect the information we share with them.

Legal Disclosures

Storage and international transfer of your Personal Information

Some of our agents and third-party service providers are located outside Brazil, for example, the United States. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those of Brazil. Wherever we transfer your Personal Information, we will take reasonable steps to ensure that we rely on a legitimate international transfer mechanism, as set out in Brazilian data protection laws.

Your rights as a Data Subject

As a data subject located in Brazil, you have rights regarding your personal data. We provide mechanisms, as detailed below, for you to have clarity and transparency in exercising your rights. As a data subject, you have the following rights:

Confirm whether or not we process your personal information
Access your personal information
Correct incomplete, inaccurate or obsolete personal information
Anonymize, block or delete unnecessary and excessive personal information or data or processed in breach of the LGPD
Transfer your personal information to another service provider, upon express request and subject to our trade secrets, in accordance with the regulations of the supervisory authority
Delete personal information processed under your consent if it is withdrawn, where applicable
Request information about the public and private entities with which we share your personal information
Request information about the possibility of not providing consent and the consequences of doing so
Withdraw your consent, where applicable
Request information about who we share your personal information with
Object to processing activities that violate the provisions of the General Data Protection Law (LGPD)

Before responding to any of your requests, we may ask you to provide us with certain information to confirm your identification. We will only respond to your request after validating your identification.

Please also note that these rights are not absolute and may not apply in certain circumstances. For example, we may continue to process and retain personal information regardless of your request to delete, object, block or anonymize it, to comply with legal, contractual or regulatory obligations, and to protect and exercise rights, including in judicial, administrative and litigation proceedings. arbitration, and as required by law. To exercise your rights or ask questions, you can contact us using this Customer Service Form . To appeal a decision about your privacy rights, please contact our Brazilian Data Protection Officer by sending an email to privacy@Senecaeducation.com or by contacting us as described in Section 1.

Effective date: February 15, 2024
Last updated: February 15, 2024